Reviews (712)

Overall rating
4.6
Counts per rating level
  • 91% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for collecting numerous product reviews, enhancing product credibility and customer trust. They value its easy setup, customizable widgets, and robust features like Google seller ratings and marketing platform integrations. The responsive customer support, accessible via live chat and email, is frequently praised for its efficiency.

January 27, 2022

Really great app! Easy to use, great features and the reviews.io-team helped us proactively with setting everything up... just great customer support from these guys

Coffee Fellows Online Shop
Germany
About 2 months using the app
November 10, 2023

More than happy with reviews.io. Customer support is top notch and the tool itself i among the best ones (if not the best) in the market. Highly recommend!

SUMMER & FAME
Germany
About 2 months using the app
Reviews.io replied November 22, 2023

We'd agree that we're the best out there! We hope to continue impressing you with our app and support 🌟 If you need anything, our team is always here for you!

January 26, 2022

An absolutely incredible reviews platform! We migrated from another company and was shocked by how much more value we were getting from Reviews.io! The team is super helpful and the features are unmatched. So professional and we only wish that we had started using them sooner!

Kotomi Swim
Australia
About 2 months using the app
August 24, 2022

Wir sind super zufrieden mit der App und vorallem dem Kundensupport. Sobald es ein Problem oder eine Anpassung gibt, das Team von Review.io ist super schnell in der Umsetzung! Vielen Dank!

Change
Germany
About 2 months using the app
June 9, 2023

I really enjoy working in the platform. It's one of those tabs I always keep open. One of the reasons we chose this app is due to the flexible nature of the widgets. I can put them anywhere and I especially love the zendesk & UGC bult on. Those were must haves!

Colugo
United States
About 2 months using the app
July 7, 2020

Great customer service! Carlus was very helpful when speaking to him after getting set up. Started getting reviews straight away which was brilliant! Got a few nice features as well & lots of widgets!

Ben Simpson Furniture
United Kingdom
About 2 months using the app
August 10, 2023

We've been with Reviews.io for years now across Magento and now moving over to Shopify. It's hassle free, full of features with support you can rely on when needed. Definitely recommend for anyone who wants to take company and product reviews seriously.

Hairdressing Supplies
United Kingdom
About 1 month using the app
Reviews.io replied August 29, 2023

Thank you so much for your review, we really appreciate your loyalty and that we were able to support with your migration to Shopify. We'll continue to make our solution as streamlined and hassle-free, but if you do have any issues - our live chat is available 24/7!

October 20, 2022

This app is great for collection reviews via email! You can also have them showcased on your website homepage. It's easy to use and manage. The customer service is incredible via live chat. If you need any help with set up or would like to make any custom changes, they are so quick and effective. Go team! We cant recommend enough!

Jaymes Swimwear
Australia
About 1 month using the app
February 16, 2021

Early days using this but this is the only platform I've used for our online store where the support staff actually worked with me step by step to set everything up and within one session we had all our company and product review emails sent to our customers. Brilliant.

Freebird
Australia
About 1 month using the app
July 1, 2022

Great customer service - and all works very smoothly. Would certainly recommend to anyone looking to gather all review in one place.

WiDEYE
United Kingdom
About 1 month using the app