Reviews (254)

Overall rating
2.8
Counts per rating level
  • 24% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 18% of ratings are 3 stars
  • 19% of ratings are 2 stars
  • 29% of ratings are 1 stars
All reviews
January 19, 2023

Honestly, this app worked beautifully from 2017 - 2022.
Then they updated it, now it takes forever to upload anything, Then near the end says upload failed, constantly crashes, doesn't deliver my files to the customers, and has me pulling my hair out in frustration. I am only now reviewing it because it worked fine before! Come on guys, please fix this! And don't say, oh its fine from our end. It's not acceptable. I am only giving it 2 stars because it worked well for a few years. Now it drives me insane! Is it because it's free? I am happy to pay for an app that actually works! Please fix this!

ATP Textures
Australia
Over 3 years using the app
Shopify replied February 28, 2023

Hey there, ATP Textures. Thank you for taking the time to leave us a review. I'm sorry to hear about the difficulties you've experienced with the app recently. We'd love to see how we can help you get the app functioning as it once was for you. Please, reach out to our Live Team using this link (https://bit.ly/2AWw5VA) so they can get you authenticated and dive in to collect your feedback and action some suggestions. -Imogen, Shopify Support