Reviews (1,933)
A simple problem of adding our Google Merchant account to Codisto has cost us hours or time and $100's of dollars due to Codisto support messing up. Duplicated orders, duplicated ebay and google merchant accounts in codisto. 2 hours+ lost time and staff having to deduplicate orders in shopify and our fulfilment system
Total disaster.. all we wanted to do was add Merchant center to Codisto. Worse still support really not listening to what we say blindly following their docs without a clue what to do when it goes wrong.. not even an apology!
Day 2 support still blindly followed their docs and ignore the customer , even when i pleaded with them they still took action without consulting us first. Honestly, they have turned into a disaster area!!!
Thanks for your feedback,
We have made some adjustments to resolve the issues you were facing. We have reached out to discuss these further with you, but no response has been received as yet. We would really appreciate the opportunity to ensure all issues are fixed.
Thanks,
Nikki
