HA Product Options Variants

HA Product Options Variants

Reviews (1,118)

Overall rating
4.8
Counts per rating level
  • 86% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
All reviews
Edited April 14, 2023

Support is half and half depending on the person, requirements are met and sometimes the knowledge of the support does not meet the standards of expectation. Whilst more technical queries are handled well, simple questions differ, that do not need 'copy and paste' answers can be easily solved if looked at properly instead of searching for an answer through their database but actually looking at the personal problem in more detail. After a few minutes of investigating the problem yourself, you can find the answer to the problem faster than the support telling you to read a whole article which does not even solve your problem. The app is overall good and has many features however there are some common e-commerce features that are commonly used but not implemented in the tool, the support can be better from the perspective view of subscribing more than once on an Enterprise plan.

elarceilingfans
Hong Kong SAR
About 2 months using the app
HulkApps replied March 20, 2023

Hello. Thank you so much for taking your valuable time to provide us with your feedback. We are pleased and happy to hear that our team managed to help you and that you are happy and satisfied with the solution. We really appreciate you taking your time to provide us with your honest opinion as this will help us strive for greater things in the future.