Reviews (1,139)
Overall rating
4.7
December 21, 2023
The app is good but the tech support is not so good. I have been having an issue of receiving mutiple duplicate emails in our dashboard for over a month now and the team has not been able to resolve the same.
Sometimes their team takes over a week to respond.
I would like to escalate this issue to their senior team so they can resolve my query as soon as possible.
royalchessmall
United States
About 1 month using the app
TIDIO LLC replied
December 22, 2023
Hi, I'm really sorry to see your review. I'll investigate and do my best to quickly resolve this.
Olek - Head of Customer Service