BON Loyalty Program & Rewards
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Reviews (1,694)
DO NOT WASTE YOUR TIME SETTING STUFF UP UNTIL YOU KNOW IT WORKS WITH YOUR STORE!! Initially, Genie was amazing until I got my store setup and realized that the app didn't work with my store. That's when I realized I was talking to a bot or AI, the responses were super kind but no resolution to my issue was proposed. Just simply, it doesn't work with your type of login page. I wasted in all about 5 hours between setup and emailing with support and now I get to start over with another app.
Dear my customer,
I sincerely hope you'll give me the chance to contact Recharge, the team responsible for the login page, to understand and provide a solution.
I've explained multiple times that your website doesn't use the Shopify default login page but utilizes the login function of Recharge, a subscription app. When attempting to log in to your store, Recharge doesn't allow it, and this issue is affecting BON. However, I understand that you've gathered this information, and the ultimate need is still a solution.
Please understand that BON is always striving to harmonize with all BON-installed stores, regardless of their technological differences. I'm currently in discussions with the relevant parties and will provide you with an official response soon.