Reviews (563)

Overall rating
3.8
Counts per rating level
  • 74% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 18% of ratings are 1 stars
All reviews
February 27, 2024

This company should screen their suppliers more with certain parameters that they need to get back with a Spocket about shipping and inventory within 24 hours. Small businesses rely on Spocket to upload inventory to their website. When inventories and suppliers are not vetted properly, it causes delays in product And lost customers and profit. More attention should be made toward having one customer service rep or two assigned to each client like me.

Borrowed & Blue Wedding Outlet
United States
Over 1 year using the app
Spocket replied March 2, 2024

Hi Borrowed & Blue Wedding Outlet!
Thank you for posting a review! We would love to know how can we deliver a better experience next time. We would like the opportunity to talk and investigate your feedback further. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abby