Digital Downloads

Digital Downloads

Reviews (254)

Overall rating
2.8
Counts per rating level
  • 24% of ratings are 5 stars
    60
  • 11% of ratings are 4 stars
    28
  • 18% of ratings are 3 stars
    45
  • 19% of ratings are 2 stars
    47
  • 29% of ratings are 1 stars
    74
All reviews
February 29, 2024

Great app to begin with, but 1 month post install, a critical error is displayed in my admin- "This app may not work as expected. Digital Downloads needs to be updated by the app developer. Contact them for support or uninstall the app."

Please update ASAP as my digital sales are currently paused and customers are unable to receive a file download link.

Handy Lingual
Australia
4 months using the app
Shopify replied March 7, 2024

Hi, there. Thanks for taking the time to leave a review for Digital Downloads. That error certainly doesn't sound ideal! I would recommend reaching out to our support team directly, so that we can gather some information and take a closer look at why this is happening. You can reach our team here via our help center: https://shopify.link/WJna. -Rick, Shopify Support