Shopify Inbox

Pros:

1. instant answers

2. getting customer info

3. free

4. ability to engage

Cons:

1. and 2. no way of removing from certain pages like the landing pages, this leads to my next problem where you can't remove the notification 1 in the right hand corner for new customers unless they manually touch the chat box. this is bad for anyone with ocd or adhd. its distracting on a page meant for conversion!

3. can't change the size of the chat bubble

4. no unsend option on text

5. no pc scrollbar for instant answers