Judge.me Product Reviews App
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Reviews (36,007)
WORST COSTUMER SERVICE EVER, 30 MINUTES WAIT FOR INITITAL QUESTIONS... AWFUL
DESIGN IS JUST HORRIBLE, INTRUSIVE, SHOPIFY AND THIS FORCED CHANGE IS JUST LAME.
THEY ALSO SHOW EXTERNAL LINKS TO THEIR OWN WEBSITE TAKING COTUMERS AWAY FROM YOURS, AND.. YES... IN ANOTHER LANGUAGE... WOW...
THEY WILL CONTINUE TO PUSH FOR PAY VERSION FOR MINOR CHANGES AT EVERY CHANCE THEY´VE GOT
Thank you for sharing your review and we truly apologize for the delay as well as the experience you have.
Having to wait 30 minutes for a request to finish is not what we want. We've worked with the agent handling your conversation to make sure it won't happen again in the future.
Regarding the design, we understand that changes can be difficult and we're happy to help with whatever we can. However, since all customization requests take time to be implemented and tested, please allow us some time to make sure everything works as expected in your store.