Loox ‑ Visual Product Reviews

Loox ‑ Visual Product Reviews

Reviews (7,328)

Overall rating
4.8
Counts per rating level
  • 94% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
All reviews
April 26, 2024

Scammers, they tricked my company to switch to their "Scale" plan with the promise for more features for the same price. In the end, i paid double what i paid before for THE SAME features even less. Stopped using their app, removing it from all my 3 stores. Now, you scammed me with small amount but lost 3 stores that use to pay you for years. My advise, go to Judge me - same features, but better price and support.

Innovato Store
Bulgaria
Over 5 years using the app
Loox replied April 28, 2024

Hey,
Arielle from the Loox team here.

I completely understand how stressful it is to get an unexpected charge. I would be happy to help you with this.

All of the plan's details are clearly present when accepting the plan.

I’ve personally reached out to you, and I'm happy to continue the conversation with you privately.

In any case, our support team is available 24/7 and always happy to help!