Reviews (254)
I have been using your application since November of last year, and everything has been running smoothly. However, since the latest Shopify update, I have encountered a problem.
When a customer places an order, they no longer see the download link on the page, even though I have it activated in the settings. This issue only started occurring after the recent update.
I would greatly appreciate your assistance in resolving this issue. By the way, I want to mention that the application is otherwise very, very good.
Hi there. Thank you for taking the time to leave your feedback. I'm sorry to hear that you're experiencing some trouble with the Digital Downloads app. If you haven't done so already, I'd encourage you to connect with our Live Support so we can take a closer look at those errors to ensure this gets resolved: https://bit.ly/2AWw5VA. - Blair, Shopify Support