Reviews (2,858)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
All reviews
Edited July 6, 2026

When I first started using CJdropshipping, my experience was positive. Angel, my account manager, was always quick to respond, informative, and helpful. The products I received were of good quality and orders were delivered on time.

Unfortunately, my experience has changed dramatically in recent months. I have encountered repeated inventory issues where products shown as available could not actually be fulfilled, resulting in cancelled orders and refunds for my customers. This happened despite using CJ's inventory management features, which I expected would prevent these kinds of problems.

As a store owner, reliability is essential. When customers place an order, I need confidence that it can be fulfilled. Sadly, that confidence is gone. My recent experience with CJdropshipping has been extremely disappointing, and I can no longer recommend the platform to merchants who are looking for a dependable long-term fulfillment partner.

Weriion
Sweden
Almost 2 years using the app