Reviews (2,526)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants value this app for streamlining dropshipping with seamless Shopify integration and fast 3-7 day delivery. They appreciate the customizable packaging and dedicated agent system for product sourcing and order management. The app is praised for its reliability in managing orders and fulfillment, with exceptional customer service noted for responsiveness and problem-solving. Merchants find the support team proactive and dedicated, enhancing their experience significantly.

April 16, 2026

Agents who actually care! CJDropshipping and our agent Gwen specifically, has made fulfilling dropshipping orders and sourcing new products easy and fast, while providing lower prices than alternatives! Easy to stock up, and can pay just 30% in advance.

ExtraHealthy
Romania
Over 2 years using the app
Edited May 10, 2026

The inventory shows it being in the US, and then I confirmed it. I ran ads based on that info, but when the sales came in, I tried to order it, but they removed it. I had to refund the money and kill all the assets I worked for.

Edit! They have fixed the issue I had, so I have to give them 3 more!

Well, it was a lie again!

Welliolab
Norway
About 1 year using the app
February 26, 2026

Solid Platform with Great Support
CJ Dropshipping has been reliable for my business overall.
Agent Zara has been excellent - responsive, clear communication, and always helpful in resolving issues.

YUBAMA | WATERPROOF JEWELRY
United Kingdom
About 5 years using the app
April 27, 2026

I’ve had a great experience working with CJ & Zia as my personal agent. She’s always been extremely helpful, quick to respond, and consistently answers any questions I have without hesitation. She’s made the entire process of shipping orders to my customers smooth and easy. I really appreciate her reliability and support.

Saisons
Canada
11 months using the app
Edited May 10, 2026

I’ve had a great experience working with CJ & Connie Jin as my personal agent. She has always been extremely helpful, responsive, and professional in handling my orders. She consistently answers all my questions promptly and makes the entire shipping process smooth and stress free. I truly appreciate her reliability, support, and excellent service throughout our collaboration.

Mds Smart Store
Malaysia
7 months using the app
April 12, 2026

Order placed February 26, 2026. Never delivered after 35+ days. CJ Dropshipping has a plethora of items for any niche, but if you run into a problem with the support team and get your bank involved they'll shut down your access to their platform, therefore shutting down your store, or any items you rely on them to fulfill. My advice would be to find another supplier with more human empathy, because if you get on their bad side they'll shut you down without any hesitation or information from their part, but they'll always expect you to be patient.

Dizmo
United States
10 months using the app
April 28, 2026

I'd say this is one of the best suppliers. Yes, its costy and it wont be for everyone because of that which is totally valid, but for me the higher cost for high quality costumer service, overall service, quality control, and top notch suppliers is a fair trade off. Box Chen is a great example of superb customer service, and he has tended to me on several occasions very well.

velvet vial
United States
7 months using the app
March 21, 2026

They have a great website full of nice items, but they dont verify the items that vendors post. I have had to refund 3 clients in 6 months. Im sure at one time, this company was doing great. 2025 and 2026 have been disappointing. I was even told when products were no longer avalible, that listing would be removed from my store. Nope, they said I had to go through each one manually to remove. I have over 7000 listings. not happy. its been a waste of time

Elegance Avenue
United States
11 months using the app
March 24, 2026

Very useful app for dropshipping. Fast order processing, good product variety, and reliable shipping options. Customer support is responsive and helpful. Highly recommended for beginners and advanced sellers.

www.PrintOne1.com
Bulgaria
10 months using the app
May 12, 2026

I had a great experience working with Celine Mao from CJ Dropshipping. She was very responsive, professional, and always quick to help with my questions and orders. The communication was smooth, and she made the whole process much easier for my Shopify store. I really appreciate her support and excellent customer service. Highly recommended!

Elevate Shapewear
Australia
4 months using the app