CJdropshipping: Much Faster

CJ is a valuable asset to my business and provides great products with many different delivery options. My agent, (Gwen) is extremely proactive in spotting opportunities in my business and fast & reactive with helping me resolve queries. Would highly recommend.

I've been working with CJdropshipping for quite some time now and have had a great experience overall. The platform is easy to use, product sourcing is efficient, and communication has always been fast and professional.

A special thank you to Sini Liu, who has been incredibly helpful throughout our cooperation. She is always responsive, patient, and does her best to help solve any issues that come up. Her support has made managing my business much easier.

I look forward to continuing our partnership and highly recommend CJdropshipping to anyone looking for a reliable fulfillment partner.

Gwen has been the best agent we have ever dealt with. She has been incredibly helpful, professional, reliable, and supportive throughout every stage of our business journey.

From product sourcing to branded materials, packaging, communication, order support, and general guidance, Gwen has consistently gone above and beyond to help us. She is very prompt with her responses, always clear in her communication, and genuinely makes the entire process much easier and smoother.

What stands out most is how dependable she is. Whenever we need help with sourcing products, checking details, resolving questions, or organizing branded materials, she is always quick to assist and very patient with everything. Her attention to detail, professionalism, and willingness to help have made a huge difference for our business.

Having an agent who communicates well, responds quickly, and actually cares about helping your business grow is extremely important, and Gwen has shown all of those qualities consistently.

We are very grateful for all of her help and support.

CJ Dropshipping Held My Orders for 18 Days

Has anyone else had a terrible experience with CJ Dropshipping?

Because honestly, I don’t understand how this company is still operating like this. They have held my products for 18 days without properly shipping them, without clear answers, and without taking any real responsibility.

Every time you try to get help, they either don’t reply properly, delay the answer, or give some vague excuse that doesn’t solve anything. Meanwhile, customers are waiting, businesses are losing money, and sellers are the ones getting blamed.

Their service is honestly terrible. No urgency. No accountability. No proper communication. Just delays after delays.

And when I look at their Trustpilot, I genuinely question how many of those positive reviews are even real, because the service I have experienced is nothing like what those reviews claim. If so many sellers are having issues, why does their public review profile look so polished?

At this point, I would not recommend CJ Dropshipping to anyone. They can hold your orders for days or weeks, ignore the damage it causes, and leave you to deal with angry customers alone.

People should seriously consider using DSers or finding suppliers directly instead of relying on CJ Dropshipping.

Has anyone else had the same issue with them?

The CJdropshipping app has been a reliable fulfillment solution for our store. Their support team was responsive and professional throughout the process. Gildan provided excellent assistance in helping us locate and resolve a private inventory storage fee issue, explained the billing process clearly, and answered all of our questions. Thank you, Gildan, for your support!

CJ Dropshipping has been a solid platform for my business with reliable service and smooth fulfilment overall. My agent Elvira has been amazing to work with. Always responsive, professional, and consistently going above and beyond to help resolve any issues quickly. Really appreciate the support and communication.

The inventory shows it being in the US, and then I confirmed it. I ran ads based on that info, but when the sales came in, I tried to order it, but they removed it. I had to refund the money and kill all the assets I worked for.

Edit! They have fixed the issue I had, so I have to give them 3 more!

Well, it was a lie again!

Agents who actually care! CJDropshipping and our agent Gwen specifically, has made fulfilling dropshipping orders and sourcing new products easy and fast, while providing lower prices than alternatives! Easy to stock up, and can pay just 30% in advance.

I’ve had a great experience working with CJ & Gildan Wu (Customer Service) as my personal agent. She has always been extremely helpful, responsive, and professional in handling my orders. She consistently answers all my questions promptly and makes the entire shipping process smooth and stress free. I truly appreciate her reliability, support, and excellent service throughout our collaboration.

I’ve had a great experience working with CJ & Zia as my personal agent. She’s always been extremely helpful, quick to respond, and consistently answers any questions I have without hesitation. She’s made the entire process of shipping orders to my customers smooth and easy. I really appreciate her reliability and support.