Reviews (2,483)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for enhancing dropshipping operations, highlighting its seamless Shopify integration and user-friendly interface. They value the efficient order management, customizable packaging, and dedicated agent system for personalized support and effective problem-solving. The app's extensive product range and reliable shipping options are also noted for boosting business scalability. Merchants appreciate the robust features and exceptional customer support.
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I’ve had an amazing experience working with Carman Wu at CJDropshipping! She is incredibly responsive and fast at resolving all kinds of issues, from order delays to special requests. Her professionalism and proactive approach make my business run much smoother. I am truly grateful for her constant support and highly recommend her service to anyone looking for a reliable agent. Thank you, Carman!
Hello I worked with Billy on CJdropshipping and he was excellent. My problem is that I'm trying not avoid having my customers to pay overwhelming high cost of tariffs and shipping. Billy assisted by advising me of a solution to assist with my concerns. Excellent customer service. Thank you Billy.
I’ve had a great experience working with Zane at CJdropshipping! He was responsive, professional, and truly helpful throughout the entire process. Every question I had was answered quickly and clearly. Zane made sure my orders went smoothly, and I’m very grateful for his support. Highly recommend his service — thank you Zane!
Great experience with CJdropshipping!
I’m very satisfied working with Yuci. She is always responsive, helpful, and professional.
Communication is smooth, questions are answered quickly, and support is always reliable.
I can definitely recommend working with Yuci and the CJdropshipping team.
I’ve had a great experience working with CJdropshipping, especially with my agent Bowen Zheng. He goes far beyond just processing orders, he genuinely thinks along with you.
When I ran into issues, Bowen was quick to respond, worked overtime to help me resolve problems, and always looked for the best possible solution. He doesn’t just follow instructions, he actively suggests improvements and creative ways to handle challenges.
Having an agent like this makes a huge difference. Highly recommended.
This app truly makes dropshipping smooth and stress free. The interface is intuitive and integrates perfectly with Shopify, saving me so much time managing orders. I love the wide range of products and the reliable shipping options, plus, the customizable packaging gives my brand a more professional touch.
The dedicated agent system is a huge plus! My agent is always responsive, helpful, and ensures every order is handled efficiently. Their customer service team also deserves credit for being friendly, professional, and quick to resolve any issues.
Overall, this app has been a game changer for my business. Highly recommended for anyone serious about scaling their store with confidence!
Belle has been absolutely incredible to work with! She responds quickly, understands exactly what I need, and always provides clear, helpful solutions. Her guidance has saved me so much time and made my experience with the platform smooth and stress-free. I really appreciate her professionalism, patience, and dedication.
Five stars well deserved!
CJ Dropshipping has no accountability whatsoever. They provide no real or accurate information about stock availability and do not own any products. Instead, they act as a middleman sourcing items from random AliExpress suppliers, which completely defeats the purpose of using a “private” dropshipping agent.
Their order processing claims are misleading. They advertise that 90% of orders are processed within 1–3 days, which is simply not true. In reality, orders often take 10+ days just to ship, and even then the tracking remains unupdated for days or weeks, leaving sellers and customers completely in the dark.
What’s worse is their lack of transparency. In some cases, they silently send replacement products without informing you. If redelivery is required, they ask for additional money, and after you pay, they suddenly inform you that delivery will take another 7+ days. This cycle wastes time, money, and destroys customer trust.
Their customer support is extremely poor. Representatives give scripted replies, avoid responsibility, and instead of resolving issues, some have even asked sellers to leave fake positive reviews on social platforms to cover up real problems.
Overall, CJ Dropshipping is unreliable, misleading, and damaging to any serious e-commerce business. If you value transparency, speed, and customer trust, this platform should be avoided entirely.
Maidie tu is truly amazing, a great help, for all my needs and questions,
i love cj dropshipping, as its fast and easy to connect with my store, every day i need help and maidie tu always helps and gets me through any issue i face. thank you so much!
Excellent service from Emily Liu! She's been incredibly helpful with product sourcing and order fulfillment. Emily is responsive, professional, and always goes above and beyond to negotiate better prices and solve any issues quickly. Her support has made running my dropshipping business so much smoother. Highly recommend working with Emily Liu at CJdropshipping!"