Overall rating
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its wide range of dropshipping services, user-friendly interface, and seamless integration with e-commerce platforms. They commend the dedicated customer support available 24/7 and the regular updates based on their feedback. The app is praised for its competitive pricing, accurate product details, and faster shipping times. Additional services like private labeling and content creation are also appreciated. The app's ability to calculate recommended selling prices in local currency is seen as a valuable feature.

October 26, 2023

i must say CJ has improved in the past few weeks, now they process orders very quickly and updates tracking info unlike before, also you get a shipping label making it easy for you to know which shipping carrier has your package but would be nice if the shipping prices could be reduced a little. keep the good work up, and also Please try inspect product properly before shipping out as this will reduce returns. HAPPY CUSTOMER= MORE SALES.

United Kingdom
10 months using the app
October 4, 2023

I had the idea to start my own online business and came across CJdropshipping as my provider. I wanted my customers to have the best experience when shopping, so my main focus was to have the best quality and shipping conditions. Also, I knew it would be very important for me to have someone to talk to if something went wrong with an order. When I had my first customers, I was very excited, but the whole process was new to me. I turned to CJ Agency to help me with my order. I can say that the service I received was faster than I thought it would be. Any other difficulty I had, such as refund or delivery issues, was resolved right away. My personal agent, Sulee Li, is doing a great job supporting me on my little learning journey. My last problem with an order was taken care of by zoey zheng - she responded immediately and helped me via WhatsApp, so my problem was solved right away. Her service was great! She was very nice and calmed me down when I was panicking about the situation. All in all, I would like to thank the whole DJdropshipping team - your service and support is on a whole new level in this era of dropshipping. If you are considering working with them, just try to see for yourself. They do their best to make your business easier.

Dar Amor
10 months using the app
November 23, 2023

I had the chance to work with Amanda from CJ and, wow, she's amazing! Right from the start, she was all about making things easy for me. She's super quick to respond, which is a lifesaver when you're trying to sort things out fast. But it's not just about speed; she really gets it and is incredibly helpful. Big thanks to Amanda!

Hause Studio
7 months using the app
November 13, 2023

Since beginning my journey in the dropshipping world, I've had the chance to work with various suppliers, but my experience with CJDropshipping has been exceptional in every aspect. Not only do they offer a vast selection of high-quality products at competitive prices, but their order management system and logistic efficiency are simply unbeatable.

What truly elevated my experience with CJDropshipping, however, has been my interaction with Flo, my personal agent. Flo has been a real blessing for my business. Her expertise and professionalism have helped me navigate the complexities of dropshipping with ease. Always available and attentive, Flo has consistently provided me with timely updates, valuable advice, and tailored solutions that have significantly contributed to the success of my business.

Thanks to Flo, orders are handled smoothly and efficiently, minimizing wait times for my customers and maximizing their satisfaction. Her listening skills and proactiveness in solving any issue are qualities that make Flo not just an excellent agent, but also an indispensable resource for anyone in the dropshipping field.

In conclusion, I can confidently say that CJDropshipping, with the help of Flo, has played a crucial role in growing and solidifying my business. I highly recommend CJDropshipping to anyone looking for a reliable and efficient dropshipping partner and a high-level customer service.

6 months using the app
October 11, 2023

I had a great experience with Vincy from CJDropshipping as my customer service agent. She was really professional, knew a lot about their products, and was super friendly. Vincy went above and beyond to help me with my questions, making my experience very enjoyable. I'd definitely recommend her for excellent customer service.

In Balance Spirit
Over 2 years using the app
November 24, 2023

I was in trouble to resolve a problem within our store based in England, and truthfully, I can confess, if it weren't for Zoe's professional and patient support, we would already be moving on to another platform. Because, in the beginning, the information available on the website was imprecise and directive for those who have limited time and deal with daily responsibilities.

United Kingdom
6 months using the app
October 30, 2023

I had an order in import order that I did not finish the process because this was my first experience. So after a few days of it just sitting there I contacted chat consultant for clarification. Agnes was very helpful in helping to complete the order and also all my questions there after. Also reassured me this will be processed for fulfillment very quickly. Giving me some piece of mind on my own mistake.

Fru Gal Boutique
United States
10 months using the app
November 3, 2023

If you're into Shopify dropshipping, CJDropshipping is a must-have! It's ridiculously easy to get rolling, and the product selection is like hitting the jackpot. The profits are looking good too, thanks to their fair pricing. But here's the real MVP - the agent I worked with, Skye. Absolute star! Answered my questions faster than I could type 'em. With Skye's help and the app's slick automation, I'm saving time and making money. Sure, there was a bit to learn at first, and not every product is a bestseller, but it's all smooth sailing with Skye in your corner. So, yeah, 5 stars all the way! Get this app, ask for Skye, and watch your store take off!

Magilla US
5 months using the app
November 28, 2023

Since I use CJdropshipping, everything becomes easy. And thanks for June's help, she always do a great work for us. Nice job !

Tiny Porcelain
Hong Kong SAR
Over 1 year using the app
November 28, 2023

I've been working with CJ for awhile now and I have recommended them to my friends already. They have one of the best customer service. They provided good price for better shipping times.

One of the best things about CJ is you have an assigned account manager, which can solve any issues or concerns you may have. Steve is my account manager and his response time is less than a minute. He literally helped me with everything related to sourcing and shipping. Thank you, Steve!

Definitely recommend trying to work with them. Professional, good products with fast shipping times.

United States
3 months using the app