Reviews (9,693)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for streamlining business operations and boosting customer satisfaction with competitive pricing and reliable product quality. Its user-friendly interface and seamless integration with Shopify simplify product and inventory management. The platform offers various tools for efficient business management. Customer service is highly praised for responsiveness and helpfulness in product sourcing, resolving shipping issues, and providing market insights.

January 17, 2025

I had an amazing experience working with Isabella! She has been incredibly responsive, proactive, and detail-oriented in helping us with shipping and new product development. Her dedication and professionalism made every step smooth and hassle-free. I truly appreciate her commitment to providing top-notch service. Highly recommend working with her!

The Cavemanstyle
United States
About 4 years using the app
January 23, 2025

This review is about my agent, July Chan, not about the CJ app. July is very responsible and efficient. My queries and issues are always attended to quickly and well.

CJ app has very limited functions compared to their web. I used to install but found it's not helpful. Need further improvement.

Ashtray Planet
Australia
Over 3 years using the app
January 21, 2025

My agent Talisa is amazing! She is responsive and responsible. It's been a great experience for us.

Auramma
Hong Kong SAR
Over 3 years using the app
December 27, 2024

Fast shipping and great customer service. My agent Vincy has been very helpful. She responded my requests very quickly and followed up on my issues responsibly.

MR. LITTLE MONK
Hong Kong SAR
Almost 4 years using the app
January 24, 2025

Very Helpful recommend this app

Meracki by Betechky
Canada
About 2 years using the app
January 25, 2025

New small business owner. Came
across the CJDropshipping app on Shopify. From the products to the customer support, absolutely incredible!
Love this dropshipper! Thanks to Eileen for the help with my shipping questions! You are the best!

FBGear
United States
Almost 2 years using the app
January 8, 2025

Connie helped me and im very grateful. She took the time and was there along each step of the way. Thank you for helping me fulfill my orders

Oneiric Jewelry
Canada
About 2 years using the app
January 25, 2025

I am beyond grateful for the amazing support from the CJ Dropshipping team! A special thank you to Jolie and Pauling for their outstanding assistance—they’ve been incredibly helpful, patient, and attentive. While I don’t know the names of everyone else who has assisted me, I want to emphasize how wonderful and professional the entire team has been.

The level of care and dedication you all show truly makes a difference. Thank you for providing such an exceptional experience every time I reach out! ✨

Happy Pets
United States
Over 1 year using the app
February 4, 2025

April has been awesome every time I had issues or questions, she is helpful and patient with me.
After using the app for over 1 year now, there are a few updates I would like to see to streamline some of the functions.

Bly's Journey
United States
Over 1 year using the app
December 14, 2024

CJ is much more professional and adapted to the regulations of the EU market than most of the other suppliers I have worked with. The support is very fast and very helpful. Thank you "Sini liu" and "Jolie" for helping and solving some problems we had. I totally recommend!

Kickstart Music
Germany
Over 3 years using the app