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Connie was fantastic in assisting me in rectifying a shipping issue for a product that did not ship to the UK. Connie located the same product and processed a manual order for me, so the customer could be sent what they ordered. I was feeling very stressed about the situation, and Connie's assistance in addressing the issue means the customer gets there order and I have less stress. Thank you Connie
Great platform for beginners. CJ is genuinely simple to learn, and I really appreciate that you truly don't pay anything until you actually get an order, that made starting my store possible without upfront inventory risk. One tip for new users: pay close attention to your settings, especially the shipping method on each order, since defaults aren't always the best pick. When my first order's tracking stalled, customer service rep Mia Peng picked it up fast and put a rush on it for me. Solid support, beginner friendly, would recommend.
They have many products to choose but i found that their processing and shipping time is slower than the other companies. They have the Much Faster marked beside their business name but it's just not the case. They should improve it. Sometimes they take almost 10 days to start fixing an order issue which is unacceptable.
CJ Dropshipping has been one of the best dropshipping suppliers I've ever worked with. I've tried many different dropshipping platforms for my business, but I will always recommend CJ Dropshipping because of their reliable service, wide product selection, and excellent support.
A special thank you to Gildan for the outstanding customer service and other cj customer support. I truly appreciate your patience, professionalism, and the time you took to guide me. You helped me better understand how to grow and manage my Shopify dropshipping business by introducing me to the valuable services CJ Dropshipping offers.
Thank you once again for your support. I look forward to continuing to work with CJ Dropshipping as my business grows.
CJ is a valuable asset to my business and provides great products with many different delivery options. My agent, (Minerva) is extremely proactive in spotting opportunities in my business and fast & reactive with helping me resolve queries. Would highly recommend.
I've been working with CJdropshipping for quite some time now and have had a great experience overall. The platform is easy to use, product sourcing is efficient, and communication has always been fast and professional.
A special thank you to Sini Liu, who has been incredibly helpful throughout our cooperation. She is always responsive, patient, and does her best to help solve any issues that come up. Her support has made managing my business much easier.
I look forward to continuing our partnership and highly recommend CJdropshipping to anyone looking for a reliable fulfillment partner.
The CJdropshipping app has been a reliable fulfillment solution for our store. Their support team was responsive and professional throughout the process. Gildan provided excellent assistance in helping us locate and resolve a private inventory storage fee issue, explained the billing process clearly, and answered all of our questions. Thank you, Gildan, for your support!
Excellent support and outstanding customer service!
I would like to sincerely thank both Connie and Timothy for their professionalism, patience, and dedication throughout our setup process.
As a new Shopify merchant preparing for launch, we had many questions regarding order fulfillment, payment methods, CJ Wallet, Visa card payments, and overall workflow integration. Connie and Timothy always responded quickly, provided clear explanations, and made sure every concern was properly addressed.
Their guidance helped us better understand the CJ fulfillment process and gave us confidence as we move closer to launching our business.
Special thanks to Connie for her kindness and willingness to help, and to Timothy for providing detailed operational guidance whenever needed.
We truly appreciate your support and look forward to a long-term partnership with CJdropshipping.
Thank you, Connie and Timothy!
— AZADA BEAUTY LTD
I’ve had a great experience using CJ Dropshipping so far. The platform is easy to use, and the support has been excellent.
My agent, Kara Cao, has been incredibly helpful throughout the sourcing process. She helped me compare shipping options, negotiate pricing with suppliers, answer my questions quickly, and even secured special pricing for my account. Communication has been fast and professional, and she has always gone the extra mile to help.
As a store owner, having a reliable agent makes a huge difference, and Kara has made the transition to CJ much easier. I highly recommend both CJ Dropshipping and Kara’s support.
Elara,"Unbeatable service! My dedicated agent made product sourcing effortless and cut shipping times in half. Order processing is automated, helping me scale my conversion rates and business smoothly.