Reviews (9,672)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its comprehensive dropshipping services, noting its competitive pricing, broad product range, and user-friendly interface. Key features like real-time tracking, seamless Shopify integration, and effective inventory management are particularly valued. Fast and reliable shipping options, along with exceptional customer support, are frequently praised, with dedicated agents recognized for their responsiveness and professionalism.

February 8, 2025

Bellica is very good to work with. I had an issue regarding shipping and wanted to avoid a specific courier. Bellica listened to my concern and allowed me to select which couriers to use for my business. On top of that, when bringing up queries she was there to answer them most times of the day, and she always responds and follows up with my questions going out of her way to keep me updated!

Plushie Pals
Australia
About 2 years using the app
February 18, 2025

isabella is very good to work with. I had an issue regarding shipping and wanted to avoid a specific courier. Bellica listened to my concern and allowed me to select which couriers to use for my business. On top of that, when bringing up queries she was there to answer them most times of the day, and she always responds and follows up with my questions going out of her way to keep me updated!

Swiftie Mas
United Kingdom
Over 1 year using the app
February 18, 2025

I had some problems connecting a package and in no time i got the help i needed and my order was fixed! As a business owner it is very important that all the orders all completed perfectly and fast. Ruth was not only very effective but was able to help me in no time! I really appreciate it, thank you again.

JAWIRNYCKI
Canada
Over 1 year using the app
February 5, 2025

I just have to say – Doki is an amazing agent!

Even during the Spring Festival, when almost everything in China shuts down, she still did her best to reply whenever she could. Not once has she ever told me ‘no’ to a request. If something seemed difficult, she always found a way to make it work.

What I love about working with her is that she doesn’t just do her job – she thinks ahead, looks for better solutions, and genuinely cares. You can tell she’s a good person – honest, smart, and always eager to learn and grow.

At the end of the day, in eCommerce, your agent is one of the most important things. There are always challenges, always unexpected situations, and having someone like Doki who actually cares about your success and puts in the effort makes all the difference.

CJ Dropshipping as a platform is already great, especially for dropshippers, but honestly? The real cherry on top is having an agent like Doki. Highly recommended! ⭐⭐⭐⭐⭐

TigerBrandsGlobal
United States
5 months using the app
January 23, 2025

This review is about my agent, July Chan, not about the CJ app. July is very responsible and efficient. My queries and issues are always attended to quickly and well.

CJ app has very limited functions compared to their web. I used to install but found it's not helpful. Need further improvement.

Ashtray Planet
Australia
Over 3 years using the app
January 8, 2025

My agent Enid is one of the nicest people I have ever met! She is a outstanding agent and does a phenomenal job at keeping me up to date on where my orders are and keeping great communication with me so I never am left in the dark having uncertainty about my order! If I could give her 500 stars I would do so in a heartbeat I am so glad I have the privilege of working with her and look forward to strengthening our relationship as time goes on!!! Thank you again Enid for everything you are a STAR!!!

TayMine
United States
Over 1 year using the app
January 4, 2025

CJ Dropshipping is an excellent platform for dropshipping! I am impressed by the selection the offer and the products at competitive prices. User interface is friendly, which make it very easy to navigate through different categories. Also, the app offers many tools to manage products and orders. Finally, thanks to the customer support team, especially (Rebecca), who provided exceptional support ...

legendig
Switzerland
About 1 year using the app
January 25, 2025

I am beyond grateful for the amazing support from the CJ Dropshipping team! A special thank you to Jolie and Pauling for their outstanding assistance—they’ve been incredibly helpful, patient, and attentive. While I don’t know the names of everyone else who has assisted me, I want to emphasize how wonderful and professional the entire team has been.

The level of care and dedication you all show truly makes a difference. Thank you for providing such an exceptional experience every time I reach out! ✨

Happy Pets
United States
Over 1 year using the app
February 18, 2025

Outstanding Service from CJ Dropshipping and Ruth!

I have had an excellent experience working with CJ Dropshipping, and I want to specifically highlight the exceptional support provided by Ruth. She has been incredibly responsive, knowledgeable, and always willing to go the extra mile to ensure my business runs smoothly.

From product sourcing to order fulfillment, CJ Dropshipping has proven to be a reliable partner. Their platform is user-friendly, and their customer service is top-notch. Ruth, in particular, has been instrumental in addressing my concerns, providing timely updates, and making the entire process seamless.

I highly recommend CJ Dropshipping to anyone looking for a dependable fulfillment service, and I truly appreciate Ruth’s dedication and professionalism. Thank you for your outstanding support!

Patras
Canada
About 1 year using the app
February 5, 2025

I've been Working with CJ for almost 2 years and I've had great experience. Especially Talisa was really helpful to solve any issues we have, even in case if she was not sure about the issue, she would solve it internally with her team and come back to us with a solution within short time. Also she helped me get best lowest prices for the products and for branded packaging. Thank you, Talisa and CJ team!

ProRelieve-MX
United States
9 months using the app