Reviews (8,392)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its exceptional customer service, particularly highlighting agents like Eugenia Deng and Leah for their responsiveness. The platform is user-friendly, ideal for beginners managing orders and browsing products. It offers efficient order processing, a broad product selection, competitive pricing, and high-quality sourcing and fulfillment services. These features help enhance business growth, customer satisfaction, and trust.

July 2, 2024

My journey with CJdropshipping has been a great experience. My agent Kaycee Chen has been amazing helping me find the best products, prices and suppliers. Very helpful and I’m looking forward to working with Kaycee & CJdropshipping on any future projects. Many thanks

Simply Jewels
United Kingdom
8 months using the app
June 24, 2024

I have been using CJ for almost 2 years, my agent Ceci is the one who helped me in every possible situation whenever I wanted to test a product and even when I have some difficulties in choosing a product. Thumb up

caroont
United Kingdom
About 1 year using the app
June 26, 2024

I have many doubts about CJdropshipping, related to shipping, packaging and even my shopify store.

The most beautiful thing is their customer support.
I am guided by one of their employee, named "Dolly" ,who is very supportive and I wish I will get this same support in future also.

Elegant Jewelry
India
4 months using the app
July 22, 2024

We have been using Cjdropshipping for several months now, and we are incredibly impressed with their service. From the variety of products available to the seamless order processing, everything about Cjdropshipping has exceeded our expectations.

One aspect that stands out is the exceptional customer service. In particular, Sini has been incredibly helpful and always here to assist us. Whether it’s answering questions, solving issues, or providing valuable advice, Sini’s support has been invaluable. Sini's dedication and responsiveness make a significant difference, ensuring our operations run smoothly.

Overall, Cjdropshipping is a fantastic platform for anyone in the dropshipping business, and with team members like Sini, you can always count on getting the support you need. Highly recommended!

Gadget Apex
Bulgaria
4 months using the app
June 29, 2024

Love Cj. It's such a convenient fulfillment service. I've been using them for a couple of months and I've never had any issues.
If there were any problems with my orders, their customer service assisted me in a timely manner. I also wanted to specifically mention Leah, who helped me solve a problem with tracking numbers on my orders.
I definitely recommend them!

Zenaro
Canada
5 months using the app
July 1, 2024

My personal agent Fanny has done a remarkable job in helping me with my problems! I am fairly newer so I had a ton of questions but it was no issue at all! She was there every step of the way and got me the solutions I was looking for as quickly as possible! Thanks again!

Rise Above
United States
9 months using the app
June 11, 2024

I would recommend cj to any dropshipper . My agent Joean Gu took care of me and was able to get me a phenomenal price for my product which increased my profit margin. If you love top notch service and SUPER quick response then ask for Joean to be your agent!!! Thanks again buddy . Looking forward to keep working with you!

Avantera
United States
8 months using the app
June 14, 2024

I can't speak highly enough of my experience with CJ Dropshipping, and I have Stacey Ya to thank for a large part of that!
The customer service provided by Stacey is exceptional. Whenever I have questions or concerns, Stacey is there with lightning-fast responses and always manages to find the perfect solution.
Her dedication to ensuring customer satisfaction is truly commendable. Whenever I reach out, I receive a prompt and helpful reply. This level of responsiveness makes working with Stacey a great experience.

Moreover, CJ Dropshipping recently upgraded their application platform, and let me tell you, it's a game-changer! It is very easy to use!

LOOVED
Netherlands
5 months using the app
July 20, 2024

Hello just wanted to say that I am absolutely very satisfied with the advice and help I received from Marian Chen from cjdroppshipping, she is always there for me when I need her, very quick help and very professional, keep it up Marian Chen mfg
David of Elixono

Elixono
Germany
8 months using the app
May 26, 2024

Trying to set my product prices and shipping cost together so I can offer free shipping for my products to my customers. I viewed a discrepancy in the [shipping cost & time frame] product page and in My Products tab.

Rebecca Lin took time and patience to help me understand the difference and went beyond by providing me with the shipping tool which is quite helpful to inquire about the Remote fee and additional fee I also had a query about.

I really appreciate her consistency and support,
Thank You Rebecca Lin

Design The Look

Design The Look
United States
5 months using the app