Reviews (8,987)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly praise the app for its exceptional customer service, particularly noting agents like Carrie, Leon, and Ken Yang for their responsiveness. The platform is user-friendly and integrates well with Shopify, streamlining order and inventory management. Merchants appreciate the wide selection of products and competitive pricing, which help meet diverse customer needs and maintain profit margins. Reliable shipping and efficient logistics management enhance customer satisfaction and trust. Features like dedicated personal agents and robust tools for product search and order tracking are also valued, supporting merchants in their dropshipping business and helping them focus on sales and customer service.
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Been using CJ for over 3 months now and can never complain about anything. always the best experience. Highly recommended!
Camilia Zhu is one of the most friendly staff in Cj. whenever i need any help she helps you like its her own business.
I love cj and have been working with them for over a year now. I like how they work with speed and always try to give the best service. My agents, Joean Gu and Garrison Wong are really helpful and work hard to help the business succeed.
I needed late night information in my country and was in problem, thanks to Box Chen for helping me out as he's doing a really great job to look after someone who needs inquiries or help. I appreciate the work!
My Experience with CJ has been up and down. We had a lot of problems about the items because we do clothing business, still Dolly could help me a lot on the way which made things a lot easier. She works a lot do everything she can to help his clients. Do I recommend CJ yes and no but do I recommend Dolly yes absolutely.
Today I also want to leave a 5⭐️⭐️⭐️⭐️⭐️ review for Billy who helped me from start to finish to complete my first order from my online store. I just want to thank him for all the support and for his patience with me
Cj dropshipping has been nothing but great to me and with the help of Mangos service Its been even better. She's always there to help whenever I have questions about anything regarding orders, or even just products I am interested in selling! 5 stars.
Am very blown away with how amazing the customer service is - have had all my problems solved so quickly with perfect solutions, very happy
Eileen is an amazing CJ agent, very quick to help
My representative Box Chen assisted me with the best customer service. He not only walked me through and explained everything quickly and easily but he fixed my issues in minutes that would have taken me much longer than that. The system is very easy and manageable but I had a trainee that missed key elements like shipping type and inventory. Very important:) and Box Chen really helped me out and I am very grateful.
CJ is an outstanding app. I rarely encounter issues, but when I do, I can trust their customer service team to help. They provide personal agents who are both professional and polite, assisting with any concerns that arise. Every agent I've worked with so far has been exceptional.
My current agent, Doki Huang, has been nothing but incredible. She always responds promptly to my inquiries with detailed information and goes above and beyond to ensure my concerns are addressed. For instance, I recently had an issue with a payment, but once I reached out to her, she was able to identify and resolve the problem within a day. Additionally, she simultaneously helped me deal with another issue I wasn't even aware of, preventing any major delays in the supply chain. I'm truly glad I was paired with her and chose CJ as my sourcing agent.
Overall a very good service with my agent Krise Qi, I have been using CJ for several years now and I am very satisfied
Matt