Reviews (9,335)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its competitive pricing, efficient logistics, and seamless integration with Shopify, which supports business growth. It offers a wide product range and features like 'search by image' for easier product management. Reliable shipping and consistent product quality are noted, enhancing customer satisfaction. Exceptional customer service is highlighted, with staff members such as Carrie, Ashley Wu, and Leon recognized for their effective support. Personal agents are valued for their proactive and professional help, making this app recommended for managing logistical challenges and scaling operations.
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Very good services, I recommend 100%. My personal agent Shinco Zhao is always available and very helpful answering any question I got! You can find any product you want, get a custom packaging and other amazing features. Thank you!
I’ve had such a pleasant experience working with Irena at CJ Dropshipping. The process of me setting up my account and adding items to my site has been very seamless. I also was able to create custom packaging through them and Irena helped make the process very smooth for me. The communication has always been spot on and fast. I highly recommend using their platform for dropshipping!
Rebecca in customer support, SUPER helpful, and patient! Just a newbie, going through the order fulfilment process, and making sure all processes work, thank you so much!
Been using CJ for over 2 years now and can never complain about anything. always the best experience. Highly recommended!
isabella is one of the most friendly staff in Cj. whenever i need any help she helps you like its her own business.
Great platform overall, but i have to say customer support agents are on point especially Bellica Lin she helped me with all questions went into further detail if i didnt understand something right away. I'd rate her service also with 5/5 stars.
Anthony is the best customer support agent I’ve had in China. I reccomend CJ for anyone out there, it’s the best. And not only do they have good products, good customer service
My representative Box Chen assisted me with the best customer service. He not only walked me through and explained everything quickly and easily but he fixed my issues in minutes that would have taken me much longer than that. The system is very easy and manageable but I had a trainee that missed key elements like shipping type and inventory. Very important:) and Box Chen really helped me out and I am very grateful.
I love cj and have been working with them for over a year now. I like how they work with speed and always try to give the best service. My agents, Joean Gu and Garrison Wong are really helpful and work hard to help the business succeed.
Overall a very good service with my agent Krise Qi, I have been using CJ for several years now and I am very satisfied
Matt
About Help:
I met Leah Cheng, a consultant from CJ. She was fast. She knows a lot about CJ products. Solve my problems very fast and was very gentle.
About CJ: Best of the best. Easy to find the "Help Consultant" and very nice!
I had an excellent experience.
Both are 5 out five stars
Thanks Lea.