Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this platform for its wide range of products, personalized customer service, and competitive pricing. They commend the quick and professional responses from dedicated agents. The efficient order processing, shipping times, and additional services like product sourcing and quality checking are also highly valued. Many have successfully grown their businesses using this platform. It offers various shipping options, including warehouses outside China for faster delivery, and provides promotional resources like media and videos.

March 25, 2024

I have been working with CJ Dropshipping from the beginning and I love its organization. I have had doubts, and whenever I needed help, Customer Support has been straightforward, clear, and very helpful.
Recently, I had some invoice issues. I reached out to support and Bin Han was so very helpful and friendly. He explained what I had to do in order to have the information I needed in an easier and clearer way.
Thank you so much for your help and patience, Bin! I can't be more satisfied with my experience!

4RISO
Italy
3 months using the app
March 26, 2024

CJ has honestly been so amazing to work with. They are such a good option for any dropshipper who is getting started and to those who are more advanced. My personal agent Yana has honestly been the best help ever and always answering my questions/concerns on the daily. I couldn't ask for a better platform and support assistance. Definitely my go to recommendation to anyone who needs a great dropshipping service.

Vintage Roller
Australia
3 months using the app
March 30, 2024

CJ Dropshipping is a great resource for everyone especially a new ecommerce store owner like me. I am sourcing my entire store's products from CJ Dropshipping and look forward to seeing the response my customer have for the selection I've chosen. By the way, Agent Shinco Zhao is the best representative to have for resolving any issues you may encounter. With the type of support I have from both CJ Dropshipping and their Agent Shinco, I anticipate a very successful business venture.

Health Tracker Products.com
United States
5 months using the app
April 19, 2024

Billy Shi Best Supplier out there, always open to give discounts, and has best price for everything you need, customer support always on point.

Uniquenza
Italy
3 months using the app
February 24, 2024

I've been using CJ for nearly a year now. It's safe to say they have never disappointed. With a personal agent, if you have an issue (which I had with an order, not CJ's fault), they manage to fix it as soon and as easily as possible. I have my agent Sita Cui to thank for this.

Home Rated
Spain
8 months using the app
April 1, 2024

I am really happy with the amount of support from this supplier. My agent Amy Huang is making my job fast and smooth. Thanks again Amy!

SnooZmart
New Zealand
6 months using the app
March 13, 2024

I had some issues fulfilling a large order April helped me tremendously she was kind and attentive and even gave me a discount on fast delivery.

Thank you April

BlueRockCanada
Canada
Over 1 year using the app
April 3, 2024

Amazing, so helpful, Bonnie Gu was able to help me save my store and all my products. I'm very appreciative and will continue using cj dropshipping because of their help. Thank you!

Foxi Fun
Canada
3 months using the app
April 7, 2024

I recently had the pleasure of working with Leina as a supplier, and I must say, their service exceeded all expectations. From start to finish, Leina demonstrated professionalism, efficiency, and an unwavering commitment to customer satisfaction.

First and foremost, the quality of their products is outstanding. Each item I received was meticulously crafted with attention to detail, showcasing the superior craftsmanship that sets Leina apart from other suppliers. Not only were the products of the highest quality, but they also arrived promptly and securely packaged, ensuring they reached me in perfect condition.

Moreover, I was thoroughly impressed by the level of communication and support provided by Leina throughout the entire process. Their team was incredibly responsive, addressing any inquiries or concerns I had with speed and precision. It's evident that customer satisfaction is at the forefront of their business model, as they went above and beyond to ensure I was completely satisfied with my order..

BluRay
United States
4 months using the app
March 24, 2024

CJ offers outstanding fulfillment services known for their reliability and prompt shipping. Their customer support stands out for its exceptional quality, providing dedicated agents who cater to all our requirements. We are extremely satisfied with the attention and care we've received. Additionally, their user-friendly system surpasses those of other 3PLs and fulfillment services we've used previously. Suki Huang's responsiveness and assistance were particularly noteworthy.

Concordia Style Boutique
United States
5 months using the app