Reviews (2,557)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing dropshipping efficiency and its seamless Shopify integration. They value the customizable packaging, extensive product range, and reliable shipping. The user-friendly interface, product sourcing, and custom variant features are particularly appreciated. Merchants also praise the dedicated agent system for responsive and professional customer support, making the dropshipping process smooth and stress-free for both new and expanding e-commerce businesses.

December 8, 2025

Belle has been absolutely incredible to work with! She responds quickly, understands exactly what I need, and always provides clear, helpful solutions. Her guidance has saved me so much time and made my experience with the platform smooth and stress-free. I really appreciate her professionalism, patience, and dedication.
Five stars well deserved!

MichanDirect
United Kingdom
10 months using the app
Edited February 26, 2026

Amazing and fast service especially customer service name Kailey That help me on the shipping method. She also help me when theres a customer didnt fully fill the address and handle it as soon as possible. She teach me step by step on the shipping method how to handle it and easy to understand. Thank you Kailey for the amazing works and thanks again for the fast response. Love it!!

Pandora Store
Malaysia
About 2 months using the app
January 7, 2026

I am very happy to report that my personal agent Adeline Wang helped me through a big mess with professionalism and personal contact. I was very frustrated due to a developer I had used to set up my e commerce store. I no longer work with this developer but she used her email to bind the store to my Cjs account. I had emaied the person to take her name off my account and she never responded. So I was stuck. I couldnt get orders to go thru bc my payment system had been set up with her email. Once I explained all that my agent Adeline went to work and after some verification and screenshots, she was able to get the store linked to me! I cant explain what a relief that was! If asked I would highly recommend her to help with your account.

Moore Dealz 4U
United States
About 2 months using the app
February 20, 2026

If I could give CJdropshipping a zero star I would. PLEASE STAY AWAY!!!! They will say your order is being shipped and then wait almost a week and then say supplier cannot ship order. Once you ask for refund, they will send your refund to their wallet even though you asked for refund to be sent back to your card you used and it will cost you to get that money. STAY AWAY!!!!

King & Queen Custom Treasures
United States
18 days using the app
Edited February 28, 2026

CJ Dropshipping has been excellent for my store. Costumer Service is amazing, Linda Feng does the difference there and is incredibly helpful and responsive. She quickly resolved the issues i had with my orders and explained me aswell a lot of things I didn't know, Thank you so much Linda Feng!!

Divaura
Greece
3 months using the app
March 9, 2026

I had a great experience with CJ Dropshipping . The agent Linda feng She really helped me a lot in understanding dropshipping and guiding me step by step. Their support was very professional, friendly, and quick whenever I needed help.

Because of their guidance, many things became easier for me and I was able to move forward with more confidence. I truly appreciate their effort and support.

Highly recommended for anyone who wants to start or grow in dropshipping!

Oakridge Global LTD
United Kingdom
14 days using the app
December 30, 2025

I've had a great experience working with Aidan, he's very fast to respond to any of my requests and always goes a long way to help out with any of the questions I have, be it about the products or how to navigate and use CJ in the best way possible for my business! Excellent customer service!

Clara Vega
Hong Kong SAR
2 months using the app
January 14, 2026

I’ve had a great experience with CJdropshipping. The platform is reliable, product quality is good, and shipping is well organized. My personal agent Yuchi is amazing — very professional, fast to respond, and always helpful with order issues and product sourcing. Having Yuchi as my agent made everything much easier. Highly recommended!

TrustBuy
United States
About 1 month using the app
February 5, 2026

Great experience with Boran.

Fast replies, clear communication, and very helpful. He cleared all my shipping fee doubts and guided me on the best shipping options and delivery times.

Reliable and professional highly recommended.

GoBazz
Bahrain
19 days using the app
January 20, 2026

CJdropshipping offers amazing service with great product sourcing. The support has been excellent, and agent Hugo has been the most helpful I’ve encountered in this space so far. I’m genuinely grateful for the assistance, because this kind of support can really smoothen your entire e-commerce journey.

Orbit Cam
Czechia
25 days using the app