Reviews (9,337)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

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Merchants appreciate this app for its competitive pricing, efficient logistics, and seamless integration with Shopify, which supports business growth. It offers a wide product range and features like 'search by image' for easier product management. Reliable shipping and consistent product quality are noted, enhancing customer satisfaction. Exceptional customer service is highlighted, with staff members such as Carrie, Ashley Wu, and Leon recognized for their effective support. Personal agents are valued for their proactive and professional help, making this app recommended for managing logistical challenges and scaling operations.

August 29, 2024

CJ Dropshipping has been an absolute game-changer for my business! The platform itself is incredibly user-friendly, and the product selection is vast, allowing me to find exactly what my customers are looking for. However, what truly sets CJ apart is their exceptional customer service. My agent, April, has been nothing short of amazing. She's always there to answer my questions, resolve any issues, and provide valuable insights. With April's support and CJ's robust platform, I've been able to streamline my operations, increase my sales, and focus on what I do best - growing my business. I wholeheartedly recommend CJ Dropshipping to anyone looking to take their e-commerce venture to the next level.

SolarLED™
United States
12 months using the app
September 20, 2024

Am very blown away with how amazing the customer service is - have had all my problems solved so quickly with perfect solutions, very happy

Eileen is an amazing CJ agent, very quick to help

Austrology
Australia
Almost 2 years using the app
August 28, 2024

I've been using this platform for over two years now, and I highly recommend it to anyone looking to start their own business. The platform is intuitive and user-friendly, making it easy to navigate and manage various aspects of my business. One of the standout features is having a dedicated personal agent to assist with any questions or concerns. I consider myself fortunate to have Vincy as my agent; she consistently goes above and beyond to support me and my team. Her prompt updates and effective solutions have been invaluable. I'm genuinely grateful for her exceptional service. Thank you, Vincy.

rioana®
Canada
7 months using the app
September 5, 2024

Suki is by far the coolest manager I have come across.
My account was earlier being managed by Kraytom and he was great as well.
But can’t mention enough how lightning fast Suki is with providing immediate help.
Suki makes sure that your issues are resolved within a jiff.
I am super happy to choose CJ as my partner for launching my store.
Cj’s catalogue is exhaustive and has much diverse range to serve for all kind of customer segments and their needs.
Thanks guys.
Much love from India.

WIKD
India
8 months using the app
September 26, 2024

Exceptional Service from CJ Dropshipping and Agent Leon!

I've been using CJ Dropshipping for my e-commerce business for some time now, and I must say their service is simply outstanding. What sets them apart from other dropshipping platforms is the attention to detail and the seamless experience they provide for store owners like me. From sourcing quality products to managing logistics, CJ Dropshipping takes care of it all, allowing me to focus on growing my business.

A special shout-out to Agent Leon, who has been incredibly helpful and responsive throughout my journey with CJ. Leon goes above and beyond to ensure that my products are sourced quickly, shipments are handled efficiently, and any issues are resolved promptly. His proactive communication and dedication to excellent customer service have been invaluable to me.

I particularly love how CJ’s platform integrates effortlessly with my Shopify store, making it easy to list products, track orders, and manage inventory. The variety of products they offer is fantastic, and their fast shipping times keep my customers happy. Whether you’re just starting out or looking to scale your business, CJ Dropshipping is an excellent choice.

Thanks to CJ Dropshipping and Agent Leon, my business has been able to thrive. Highly recommended!

Shanvi Treasurz
India
About 2 months using the app
October 30, 2024

I had the pleasure of working with John from CJ for my dropshipping needs, and I couldn't be happier with the service I received. John was attentive, guiding me through every step of the process. His prompt communication and support made all the difference in getting my business up and running smoothly. I highly recommend John and his team to anyone looking to start or improve their dropshipping venture!

Amora
United States
3 months using the app
October 10, 2024

Outstanding Service and Support by Harvey Zhang - Highly Recommended!

I have been working with Harvey Zhang as my agent on CJ Dropshipping, and I couldn’t be more pleased with his service. Harvey is extremely professional, responsive, and goes above and beyond to ensure that all of my needs are met. From sourcing products to resolving issues quickly, he always provides timely updates and excellent communication.

nicebro.
Switzerland
7 months using the app
November 1, 2024

I have been using CJ now for a few months and they have been amazing, also the agents on CJ are amazing, I had some troubles with a product and Ken from CJ sorted it all out, have was available almost all day, replying instantly and speaks very good english which is quite rare for Chinese companies. All and all I like CJ and will probably use it forever. Really recommend as a fulfillment option.

Lorevie
Slovenia
About 2 months using the app
September 4, 2024

I am sole proprietor and start up. I do not know much and every steps I take is still a trial and error. However I find CJ Dropshipping easy to manage and sync through my Shopify shop. Also tested for order and the delivery was within 2 weeks ( Philippine market) also they have a working and easy to reach customer service people. Special thanks to miss Chandy Chen for the help and guidance. She made it easy and quick for me.

Littlemixx
Philippines
4 months using the app
November 7, 2024

CJ has lots of varieties of product that you can source in your website. I think the price is a bit expensive for other dropshipper who want to sell in the retail price. Also, the customer service is good but its very time consuming. Because the respond is very slow for the customer support. Joean Gu and Arina Dong recently helped me with my query. However, I find sometimes, they don't understand me well. I would like the agents to improve their english more so we can have a better business. Otherwise, overall its not bad.

VarietyBay
Australia
7 months using the app