Reviews (9,718)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its wide range of competitively priced products, enhancing store variety. Its user-friendly interface integrates smoothly with Shopify, facilitating product listings, order tracking, and inventory management. Features like fast shipping, consistent quality, real-time tracking, and custom packaging options are highlighted. Exceptional customer service, with responsive and knowledgeable support, adds significant value, making it a recommended choice for improving ...

December 20, 2024

Excellent help! Zoey helped me through the process of getting my orders submitted and paid. Really helped me a lot. Thank you very much. Keep up the good work!

Alahas
United States
5 months using the app
February 28, 2025

Agent John, is very helpful and fast. No requests that are not catered, our friend, always make sure that we are satisfied with our requests. Always thank you John!

Costa Mode
Netherlands
6 months using the app
December 27, 2024

Fast shipping and great customer service. My agent Vincy has been very helpful. She responded my requests very quickly and followed up on my issues responsibly.

MR. LITTLE MONK
Hong Kong SAR
Almost 4 years using the app
January 24, 2025

My agent Walton really helped me always nice, responding fast and helps me a lot

Mythic Aura
Israel
11 months using the app
February 21, 2025

Definitely would recommend. Box Chen was super amazing. His help was exceptional, he was very patient in working with me and my issue. Thats great customer service there.

VitalBloom
United States
About 1 month using the app
February 14, 2025

Very bad experience. Their website description of the features is incredibly attractive. But when it comes to action, they can do almost nothing from what they offer. Terrible customer support. They communicate with customers not one by one, but with everyone at the same time, so as soon as they switch to you, you have to explain the problem again. Unbearably long. I tried for five days to get an ...

CAT & RABBIT
Germany
2 months using the app
November 28, 2024

If you are looking for one voice for customer service all over CJ Dropshipping, that would probably be the voice of Dolly Liu. She pays such great attention to the customers, yet she never fails to reach higher ends in making everything work. From organising everything on the timely deliveries, to being able to attend on product and stocks, Dolly has proven fantastic assistance time and again. ...

Gorgeous Feather
Canada
8 months using the app
January 17, 2025

CJ Dropshipping has amazing customer service! They respond super fast, which makes everything so much easier. Definitely recommend them!

ShopBoretti
Hong Kong SAR
3 months using the app
February 4, 2025

So far I have nothing to complain about, the support staff are very attentive, and I am very grateful to Agnes who was very kind in informing me about what I needed.

EMPORIUM CONNECTION
France
6 months using the app
January 19, 2025

Ken and Elsa have been absolutely amazing throughout my experience with CJ Dropshipping! Their support, attention to detail, and quick responses made everything so seamless. I couldn’t have asked for better agents—they’re truly the best. Highly recommend their service

Kaylanie
United States
6 months using the app