Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this platform for its wide range of products, personalized customer service, and competitive pricing. They commend the quick and professional responses from dedicated agents. The efficient order processing, shipping times, and additional services like product sourcing and quality checking are also highly valued. Many have successfully grown their businesses using this platform. It offers various shipping options, including warehouses outside China for faster delivery, and provides promotional resources like media and videos.

March 28, 2024

John save me a lot of times, he was able to fix problems and help me a lot with orders, and also stock. Really appreciated this kind of service

Gadget Innovate
Italy
4 months using the app
March 19, 2024

I would like to say, I am impresses with the customer service is. They really try to find a way for you to be successful and always friendly. I have been dealing with Carrol Tu recently and she has really went out of her way to help, even more then the customer service that have monthly fees I have tried in the past. Thank you CJ and Carrol , A++

OptimaOrigin
United States
2 months using the app
January 26, 2024

We have used CJ as our fulfillment service for 2 years and have had a great experience working with them. Our agent, Carrie, has been very responsive and helpful. Their web app is very user friendly and integrates well with Shopify.

SleepyBabyStore
United States
Almost 2 years using the app
February 1, 2024

I've had a fantastic experience with CJ Dropshipping! Their customer service truly stands out – the agents are always quick to respond and incredibly helpful. It's reassuring to know that if I ever have questions or run into issues, I can count on CJ Dropshipping's support team to provide solutions promptly.

Additionally, their app is a joy to use. It's incredibly user-friendly, even for someone like me who isn't particularly tech-savvy. I can easily manage my store, add new products, and keep track of orders without any headaches. The app's intuitive design has streamlined my dropshipping operations and allowed me to focus more on growing my business rather than getting stuck in complex software.

TrendifyIndia
India
3 months using the app
February 25, 2024

CJ has been awesome for my online business. They have tons of products and their customer service is top-notch. They even gave me a special agent named Bruce, who I can chat with on WhatsApp whenever I need help. Bruce is super quick to respond and always friendly and has great communication skills, always happy to help. Working with CJ has made running my business much easier and less stressful. I highly recommend them!

Vibranthom
United Kingdom
About 2 months using the app
March 25, 2024

I'm quite satisfied with CJ Dropshipping overall. I had some issues at the beginning, but my agent (Whalen) resolved everything and took care of me as soon as he became aware of the problems. He fixed all my concerns in less than an hour (despite the time difference). Thanks again, Whalen.

Geishance
Belgium
7 months using the app
March 29, 2024

beginner friendly in my opinion, it's easy to set up and the agents respond very fast. working with my agent skye has been a pleasure.

Woogoose
United States
11 months using the app
March 29, 2024

CJdropshipping has been a total game changer for my dropshipping business. The all-in-one place order syncing and fulfillment all for free is a crazy good deal. But by far the best highlight has been working with my personal agent, Skye. She is so friendly, helpful, and responsive with anything that I run into that I need help with.

Shop Luxóren
United States
About 1 month using the app
March 30, 2024

I have used CJ for several months on another store. I have recently setup a new store and am continuing to use this service. The main reason I continue to use CJ is my agent that I have been assigned 'Bring'.

Bring always provides the best service to me, and we have a great partnership where we can talk about my business plans and he can assist in making sure the fulfilment of products is as smooth as possible, as well as ensuring fair pricing for all involved.

Thanks Bring and CJ!

LAVELLO
United Kingdom
24 days using the app
February 27, 2024

We have worked with Corry for a couple of months now and she is extremely fast at getting our needs met. Very solid service.

Fleecies
Canada
Over 1 year using the app