Reviews (8,979)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its exceptional customer service, with agents like Carrie, Leon, and Ken Yang noted for their responsiveness. It's user-friendly, ideal for beginners in dropshipping, and offers a wide selection of competitively priced products. The seamless Shopify integration aids in efficient inventory and order management, while reliable shipping and proactive personal agents enhance the merchant experience. Quality control and quick sourcing of high-quality products are also significant benefits.

August 29, 2024

CJ Dropshipping has been an absolute game-changer for my business! The platform itself is incredibly user-friendly, and the product selection is vast, allowing me to find exactly what my customers are looking for. However, what truly sets CJ apart is their exceptional customer service. My agent, April, has been nothing short of amazing. She's always there to answer my questions, resolve any issues, and provide valuable insights. With April's support and CJ's robust platform, I've been able to streamline my operations, increase my sales, and focus on what I do best - growing my business. I wholeheartedly recommend CJ Dropshipping to anyone looking to take their e-commerce venture to the next level.

SolarLED™
United States
10 months using the app
September 25, 2024

The best service, whenever I need help I write to the chat and without much back and forth they immediately look for a solution which is implemented within minutes. I can definitely recommend Mr. Garrisson Wong, he was able to solve my problem in just a few messages :)

Temta
Germany
About 1 year using the app
September 4, 2024

Since last year they make some changes and had me little confused,but they really helpful explaining everything. It's getting much better.

Adorable Pet Supply
United States
Almost 2 years using the app
September 5, 2024

Suki is by far the coolest manager I have come across.
My account was earlier being managed by Kraytom and he was great as well.
But can’t mention enough how lightning fast Suki is with providing immediate help.
Suki makes sure that your issues are resolved within a jiff.
I am super happy to choose CJ as my partner for launching my store.
Cj’s catalogue is exhaustive and has much diverse range to serve for all kind of customer segments and their needs.
Thanks guys.
Much love from India.

WIKD
India
8 months using the app
September 8, 2024

very nice partner to dropship the products. I have 99% customer satisfaction in terms of the product quality.
Need to bring shipping cost lower, and ad more trending products.
Their online support is superb in terms of time and understanding the issue and provide a solution

matchless online
Australia
11 months using the app
September 17, 2024

Rebecca in customer support, SUPER helpful, and patient! Just a newbie, going through the order fulfilment process, and making sure all processes work, thank you so much!

BrightLine Shops
United States
Over 1 year using the app
September 25, 2024

I've been working with my agent Dolly for a while now and she's super helpfull, if I can't find a product she will always help, if I need a discount on my products she can also help with that which is great, I recommend CJ

NanoPalette
Lithuania
9 months using the app
August 28, 2024

We have been using the app for 3 months now. It works great with Shopify. Everything is almost automatic.
In the beginning, there were problems with the setup because of the tax regulations and the import from China to Germany (IOSS procedure).
Together with the APP support and CJ support, we were able to solve this quickly.
Questions about the products, shipping options etc. are also answered promptly and professionally by CJ support. For certain products, special bundles have even been set up for us.
Especially personal supervisors helps a lot if you have no experience with the platform yet.
We would especially like to highlight John, who immediately clarifies questions about products or problems with shipping and also helps us with any other handling questions.
We can therefore only recommend the APP and working with CJ as a dropshipping company.
For even faster delivery times, even more products would have to be available in CJ's warehouses in Europe.

ChinaDrops - The Best for You
Germany
3 months using the app
August 21, 2024

Working with CJdropshipping has been a game-changer for my business, and a huge shoutout to Rebecca Lin, an incredible agent! Rebecca has been an absolute pleasure to work with—she’s responsive, knowledgeable, and always goes above and beyond to ensure everything runs smoothly. The platform itself is easy to navigate, with a vast range of products and reliable shipping options. But what truly sets CJdropshipping apart is their outstanding customer service, especially with dedicated agents like Rebecca who make you feel supported every step of the way. Highly recommend!

Array Avenue
United States
Over 1 year using the app
September 4, 2024

Been using CJ for over 3 months now and can never complain about anything. always the best experience. Highly recommended!
Camilia Zhu is one of the most friendly staff in Cj. whenever i need any help she helps you like its her own business.

Axel Luxe
Sweden
5 months using the app