Reviews (9,689)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants appreciate this app for streamlining business operations and boosting customer satisfaction with competitive pricing and reliable product quality. Its user-friendly interface and seamless integration with Shopify simplify product and inventory management. The platform offers various tools for efficient business management. Customer service is highly praised for responsiveness and helpfulness in product sourcing, resolving shipping issues, and providing market insights.
Refine
-
By rating
Thank you very much, Arina, for being so helpful on my issue yesterday. Arina helped me navigates through CJ with breeze. She even helped me on how to create a new order because there was an issue with an existing order.
This was my first order with CJDropshipping. I had an issue with the order, which confused me. Alan and Lea were patient and professional, which I most appreciated.
I look forward to many more transactions with them!
We've been working with CJ for our business, and the experience has been nothing short of fantastic. Their range of products is impressive, with high-quality items that align perfectly with our brand's standards. The inventory is always up-to-date, and we've rarely encountered issues with stock availability.
What truly sets CJ apart is their exceptional customer service, particularly the support we've received from our dedicated agent, Krise Qi. Krise has been incredibly responsive, always available to assist with any queries or concerns. Whether it's sourcing new products, resolving shipping issues, or providing insights into market trends, Krise consistently goes above and beyond to ensure our needs are met. Their proactive approach has made a significant impact on our business operations, saving us time and reducing stress.
Additionally, the platform itself is user-friendly, making order processing and tracking straightforward. The integration with our online store has been seamless, allowing us to focus more on growing our business rather than worrying about logistical challenges.
Overall, CJ has proven to be a reliable partner, and we highly recommend them to anyone in the dropshipping business. Special thanks to Krise Qi for being an outstanding agent and a true asset to our partnership.
CJdropshipping so far is the best in terms of sourcing.The support team is amazing,there are always there to help.They are duty and time concious.I had an issue which kribee Huang gave me a clear and precise response promptly.I 'm really happy with the services of kribee Huang.This site is the best and would definitely recommend it to friends.
I’ve been using CJ Dropshipping for a while now, and I’m incredibly impressed with their services. They offer a wide variety of products, fast shipping options, and competitive pricing, making it easier to grow my business.
What truly sets CJ apart, though, is their customer support. My personal agent, Harvey, has been outstanding! He’s always responsive, proactive, and goes above and beyond to help me find the best products and resolve any issues quickly. Thanks to Harvey, managing my store has become so much smoother. Highly recommend CJ Dropshipping, especially if you can work with someone as dedicated as Harvey!
April helped me a lot, wanted to download my invoices- didnt know how. She replied to me in seconds and helped me directly! Perfect service !
CJ is much more professional and adapted to the regulations of the EU market than most of the other suppliers I have worked with. The support is very fast and very helpful. Thank you "Sini liu" and "Jolie" for helping and solving some problems we had. I totally recommend!
The best supplier in my opinion! Their support is unbeatable , they're always active and open to give you the best customer experience through their free live chat, unlike many other suppliers who charge you a lot of money just to amswer to a few question while CJ does everything from the best customers support to products customizations, bundles, and everything you need to level up your business. Good work CJ team, keep it up this way!
CJ Dropshipping is an excellent platform for dropshipping!. User interface is friendly, which make it very easy to navigate through different categories. The app also offers many tools to manage products and orders makes everything simple & easy for the user. Finally, thanks to the customer support team, especially Seema who is supportive, professional, patient, and can give clear instructions(very good communication) which is something that makes you feel comfortable and confident about what you are doing.
Thanks for your service Seema!
If you are looking for one voice for customer service all over CJ Dropshipping, that would probably be the voice of Dolly Liu. She pays such great attention to the customers, yet she never fails to reach higher ends in making everything work. From organising everything on the timely deliveries, to being able to attend on product and stocks, Dolly has proven fantastic assistance time and again. Never has anyone else's responsiveness and dedication made such a difference in one's business operations. I feel reassured knowing that she is available to assist at all times. Thanks, Dolly, for your professionalism and hard work!