Loox ‑ Visual Product Reviews
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Reviews (7,337)
Overall rating
4.8
Edited December 13, 2024
Uninstalled it and got charged! Not sure how that happened. How do I even get ahold of someone from this company to rectify it??? Super frustrated.
SAM Outfitters
Canada
About 1 month using the app
Loox replied
December 12, 2024
Hey SAM Outfitters, it looks like Shopify had already triggered this app charge before you uninstalled Loox, since Shopify charges in advance. I've reached out to you via email about your refund, I look forward to resolving this together :)
Best,
Sara from the Loox team