Loox ‑ Product Reviews App

Loox ‑ Product Reviews App

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Reviews (8,060)

Overall rating
4.9
Counts per rating level
  • 94% of ratings are 5 stars
    7.6K
  • 3% of ratings are 4 stars
    263
  • 0% of ratings are 3 stars
    34
  • 0% of ratings are 2 stars
    27
  • 2% of ratings are 1 stars
    149
All reviews
Edited December 13, 2024

Uninstalled it and got charged! Not sure how that happened. How do I even get ahold of someone from this company to rectify it??? Super frustrated.

SAM Outfitters
Canada
About 1 month using the app
Loox replied December 12, 2024

Hey SAM Outfitters, it looks like Shopify had already triggered this app charge before you uninstalled Loox, since Shopify charges in advance. I've reached out to you via email about your refund, I look forward to resolving this together :)
Best,
Sara from the Loox team