Loox ‑ Visual Product Reviews

Loox ‑ Visual Product Reviews

Reviews (7,334)

Overall rating
4.8
Counts per rating level
  • 94% of ratings are 5 stars
    6.9K
  • 3% of ratings are 4 stars
    242
  • 0% of ratings are 3 stars
    35
  • 0% of ratings are 2 stars
    23
  • 2% of ratings are 1 stars
    146
All reviews
February 5, 2025

Automatically change the plan to the one with higher price without our authorization

NOBLEMOOD
China
About 2 years using the app
Loox replied February 6, 2025

Hey, I’m sorry for any confusion here, and I’d be happy to help clear things up. You have full control over your Loox plan and can switch it anytime in your Loox admin. Since explicit merchant consent is required for any plan changes, we don’t have a way to update your plan on our end.
I’ve sent you an email to go over your plan and make sure everything is sorted. Just reply whenever it’s convenient—we’re happy to help!
Best,
Sara from the Loox team