Loox: Product Reviews App & AI

Name: Loox: Product Reviews App & AI
Brand: Loox
Rating: 4.8 (7510 reviews)

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Reviews (7,510)

Overall rating

4.8

Counts per rating level

94% of ratings are 5 stars
7.1K
3% of ratings are 4 stars
243
0% of ratings are 3 stars
34
0% of ratings are 2 stars
25
2% of ratings are 1 stars
152

All reviews

Edited February 20, 2025

Thank you Loox for providing great customer support for an issue I had. Because of this, I am reconsidering using this service. Their customer support is attentive.

Lost in Vagus

United States

17 days using the app

Loox replied February 16, 2025

Hey, Sorry for the confusion! It looks like you may have missed our response to your message. Shopify charges app charges in advance, so it's likely you're seeing a Loox charge that was automatically triggered by Shopify before you uninstalled Loox. I've reached out to you via email to discuss your refund- please feel free to respond whenever is convenient for you and we'll be happy to help!
Best,
Sara from the Loox team :)