Loox ‑ Product Reviews App
Meets our highest standards for performance, design, and integration. Learn moreOpens in new window
Reviews (8,061)
Overall rating
4.9
February 25, 2025
They overcharge you and have no way to downgrade for smaller shops. The Loox subscription costs more than the shopify subscription
Eye Candy
New Zealand
About 2 years using the app
Loox replied
February 26, 2025
Hey,
Thanks for taking the time to leave a review. I’m sorry to hear your experience with Loox didn’t go as well as we’d hoped.
Loox offers several different plans for stores at different stages of their Shopify journey.
I'm glad you were able to downgrade to a plan that better suits your store's needs.
I’ve reached out to you via email and would be happy to continue the conversation there and address any more of your concerns.
Best,
Tal.
