Judge.me Product Reviews App
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Reviews (36,009)
Moving away from judge.me has been a nightmare. They make it so that you can't leave, since they won't give you anything other than customer's email and review. This makes matching reviews to order IDs and product IDs almost impossible if you have thousands of reviews.
They have repeatedly declined to provide any support for the reviews export.
Larger businesses should stay clear away from judge.me. You will regret working with them once you decide to explore more robust options and they try to keep you against your will.
We're genuinely sorry to hear about your experience transitioning away from Judge.me.
While our export file doesn't have Order IDs (our team will be looking into this improvement), we do include Product IDs and Product Handles for each review. That said, we understand that mapping large volumes of data can be challenging and we’re glad to share that we were able to work together and make the export work to your preferences. Really appreciate your patience and collaboration in the process!