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I know we now live in a world where we don't talk by phone anymore. I hate that phone assistance is no longer available. So I will never offer a 5 star until the day phone assistance comes back. But over all the assistance was helpful both of the male assistants were kind and helpful and they stayed with me until the problem was resolved. The last young man offered a video that helped me tremendously.

I would suggest you make a video for very problem imaginable for all of us visual learners. Thank you