Reviews (2,546)
This app is effective. The people are friendly and very responsive. You don't have to deal with individual sellers; you only communicate with CJD. They work 24/7. So, no matter the time difference, you would find someone to respond to your question or request.
I want to thank Enid Dong, a customer service agent, who provided excellent support yesterday and solved a problem within minutes, which would have taken hours to resolve under normal processes.
Update on 9/7/2025:
Last night, Connie Jin helped me understand a few issues related to recent orders. She was knowledgeable, responsive and patient. Thank you, Connie!