Reviews (2,519)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
All reviews
Edited September 7, 2025

This app is effective. The people are friendly and very responsive. You don't have to deal with individual sellers; you only communicate with CJD. They work 24/7. So, no matter the time difference, you would find someone to respond to your question or request.

I want to thank Enid Dong, a customer service agent, who provided excellent support yesterday and solved a problem within minutes, which would have taken hours to resolve under normal processes.

Update on 9/7/2025:

Last night, Connie Jin helped me understand a few issues related to recent orders. She was knowledgeable, responsive and patient. Thank you, Connie!

StoreFour
Canada
Over 2 years using the app