Loox ‑ Visual Product Reviews

Loox ‑ Visual Product Reviews

Reviews (7,331)

Overall rating
4.8
Counts per rating level
  • 94% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
All reviews
May 5, 2025

I’ve encountered ongoing issues with Google Merchant Center suspending my store for “Misrepresentation” after installing and using the Loox app. Despite compliance across my store’s policies and product data, the integration appears to trigger violations. If you’re actively advertising with Google Shopping, proceed with caution and monitor your account closely after enabling this app.

Beach Boutique
United Kingdom
4 months using the app
Loox replied May 6, 2025

Hey,
Thanks for taking the time to leave a review. I’m sorry to hear about your recent Google Merchant Center suspension.

I see that the Google Shopping integration was not yet set up for your account, which means no information was sent to Google on behalf of your store.

Our Google Shopping integration is available from the Scale plan and up.

If you’re open to it, please reply to the email we sent - we'll be happy to guide you through the integration and address any concerns you may have.

Thanks,
Amit from the Loox team