Reviews (1,139)
Overall rating
4.7
June 28, 2025
Casa Shop
Italy
24 minutes using the app
TIDIO LLC replied
June 29, 2025
We’re truly sorry to see your experience didn’t meet expectations. It looks like you finished onboarding and used the app briefly — we completely understand how first impressions matter, and we’re more than willing to assist with anything that didn’t feel clear or smooth during setup.
Our team actually reached out to offer help, and we’d still love the opportunity to support you better. Feel free to get in touch anytime at support@tidio.net — we're here to help with setup, features, or anything else you might need.
We’d be happy to work with you toward a better experience.