Reviews (97)
Doba makes it so complicated to use a prepay plan, so that I am not getting charged 2 times for using a credit card. I am getting charged through my stripe account when the customer uses their credit card and then a second time through Doba. When I asked for help setting this up, they would not help me.
Thank you for taking the time to share your feedback, and we completely understand how frustrating this must have been, especially when it feels like no one is there to help — that’s understandably disappointing.
Just to share, Doba’s credit card payments are supported by Stripe, a secure and widely used payment platform. If you ran into any setup issues, we’d love to help you sort them out.
If you ever run into setup issues, our online chat support is here to help in real-time, or you can always email us at ccs.support@doba.com — we’ll make sure you get the guidance you need.
Thank you again for your feedback — it helps us do better.
Doba customer service team