Judge.me Product Reviews App

The Judge.me app offers a convenient way to import and display customer reviews, particularly for e-commerce businesses. However, based on my experience, there are critical flaws that companies should be aware of before using it, especially when importing reviews from platforms like Etsy.

Key Concerns & Warnings:
Incorrect Review Categorization

When importing reviews from Etsy, any review not manually assigned to a specific product is automatically labeled as a "store review." Even if you don't want these "store reviews" to be imported, they will be.

This leads to misleading review distribution, as product-specific feedback may incorrectly appear as general store ratings.

Duplicate Reviews from Repeated Imports

If you perform multiple imports, the app adds all store reviews again each time, creating duplicates.

In my case, this resulted in 250 duplicate reviews that had to be manually removed—a time-consuming and frustrating process.

Lack of Automatic Deduplication

The app does not detect or prevent duplicate entries, forcing users to clean up redundant reviews manually.

This oversight significantly reduces efficiency, especially for stores with large review volumes.

Recommendations for Companies Using Judgme:
Carefully assign reviews to products during import to avoid misclassification.

Always contact support when doing these imports so that they can help you.

Choose an app that has these fundamental functions sorted out.