Reviews (1,139)

Overall rating
4.7
Counts per rating level
  • 85% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 4% of ratings are 1 stars
All reviews
August 12, 2025

I have been using Tidio for some months now. The Lyro AI bot is very good for when you need extra help and don't have the capacity for extra agents to handle chats. I have recently updated our flows to make chats more proactive so I expect us to be using Tidio more and more!

Recommended to businesses of all sizes.

BathLab.co.uk
United Kingdom
7 months using the app
TIDIO LLC replied August 13, 2025

Thank you so much for your kind words and for taking the time to share your experience! We’re thrilled to hear that Lyro has been a helpful extra set of hands for your team, and it’s great to know you’re making the most of proactive flows.