Reviews (1,448)

Overall rating
4.9
Counts per rating level
  • 94% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
All reviews
August 13, 2025

Ria was TERRIBLE. Clearly did not know what i needed and could not figure it out

The Y'all~ternative Boutique
United States
36 minutes using the app
ShopSocial, Inc. replied August 14, 2025

Hi The Y'all~ternative Boutique,

Thank you for taking the time to share your feedback — we truly appreciate it, even when it’s tough to hear. We're very sorry to hear about your experience with Ria and that we didn’t meet your expectations. That’s not the level of service we aim to provide, and we take this seriously.

We’d love the opportunity to make things right. If you’re open to it, could you please share more details about what you needed help with and how we could have supported you better? Your input will help us improve our service and training.

Our goal is always to provide 5-star experiences, and we hope we can turn this one around for you.

Looking forward to hearing from you.