Reviews (1,430)
I just finished speaking with "Mikah," a customer service representative via chat. She was awesome! She communicated effectively, ensuring she had total clarity on my questions and concerns before responding or seeking additional help from her team. She was patient and friendly. Much appreciated!
Just to add a brief comment regarding the connection with Trendsi and Shopify. This is an excellent service that streamlines the e-commerce process tremendously. I am relatively new to this, and the companies have been beneficial!
UPDATE (2026):
After working more extensively with Trendsi, I still appreciate their responsive customer support and quality product offerings. Chette was recently very helpful in clearly explaining wholesale MQQ requirements and inventory options.
Their product photography and sample quality continue to be strong advantages. My main feedback is that more flexibility in wholesale purchasing --especially mixed-color pack options--would be very helpful for small boutique owners.
Overall, Trendsi remains a valuable sourcing partner with excellent support.
Hi Jewels By Lady Cha Boutique, LLC,
Thank you so much for your wonderful feedback! We're thrilled to hear that Mikah provided such a positive and helpful experience. Clear communication, patience, and friendliness are exactly what we strive for, and we're so glad she made you feel supported. We’ll be sure to share your kind words with her and the team — it truly means a lot. If there’s ever anything else you need, we’re always here to help!
