Reviews (1,139)

Overall rating
4.7
Counts per rating level
  • 85% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 4% of ratings are 1 stars
All reviews
August 14, 2025

I’ve been using Tidio on my Shopify store and it’s been a great addition. The installation was quick, and the interface is clean and easy to navigate. I love that I can manage live chat, automated responses, and messages from multiple channels all in one place. The AI chatbot is especially helpful for answering customer questions instantly, even when I’m not online.

Customer support is responsive and helpful whenever I have questions. The app runs smoothly and hasn’t slowed down my store at all.

Highly recommend Tidio if you want to improve communication and boost conversions on your store.

Easy Posture Brands
United States
About 6 years using the app
TIDIO LLC replied August 15, 2025

Thank you so much for your wonderful review! We’re thrilled to hear Tidio has made managing live chat and automations seamless for your Shopify store. Your recommendation means a lot to uus! 😊