Reviews (1,139)

Overall rating
4.7
Counts per rating level
  • 85% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 4% of ratings are 1 stars
All reviews
August 23, 2025

We’ve been using Tidio for a while now, and it’s made a big difference in how we connect with our customers. The setup was simple, and the dashboard is very easy to navigate, even for someone who’s not very technical.

What I like most is that we can manage live chats and automated responses together. The chatbot handles common questions quickly, which saves us a lot of time, and when customers need extra help, we can jump into the chat right away.

It also integrates smoothly with Shopify, which is a huge plus for us. Overall, Tidio has helped us respond faster, improve customer satisfaction, and make our support team’s job much easier. Definitely a tool worth having if you run an online business.

apnidukaan.com
India
7 months using the app
TIDIO LLC replied August 23, 2025

Thank you so much for your wonderful feedback!

We truly appreciate your support and are glad Tidio is making your day-to-day easier. 🚀