Reviews (1,139)
Overall rating
4.7
August 31, 2025
Tidio is a really great customer service app, allowing you to manage most of your chat needs, connecting store live chat, IG Direct, FB Messenger, WhatsApp and e-mail. While they do offer a overall good AI chatbot, it could be smarter - don't really follow up the conversation previous context and don't improvise (like chatting to gpt). 9/10 app.
Vitta Gold Cosmetics
United States
Almost 5 years using the app
TIDIO LLC replied
August 31, 2025
Thank you so much for your kind words and thoughtful review! We’ll keep working on improving Lyro AI.