Judge.me Product Reviews App
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Reviews (35,989)
Absolutley disappointed!
We used Judge.me for our other stores before, without any problem. When we started using for this store, they made an update, that deleted ALL personalized emails, coupon setting, EVERYTHING. Emails were not sent to customers, we lost a lot of money on this.
We reached out to them, but they keep delaying the solution for weeks and weeks now, while we keep paying the fee also, without using the app.
Overall, since the new update, it is a complete disaster, before the update it was a VERY good app. Such a shame.
We’re truly sorry for the disruption and frustration caused when your email templates and coupon settings didn’t carry over after the update. We understand how critical these features are, and we regret the impact this had on your store.
We’ve already been in touch privately to align your setup with your other store and to provide updated templates and coupon settings so everything is restored and working smoothly.
Your feedback has been extremely valuable, and we’ll continue working with you directly until you’re fully satisfied. Thank you for your patience and for helping us improve Judge.me for all merchants.