Reviews (1,139)
Overall rating
4.7
September 11, 2025
We are using Tidio since 1 year.
We have a small team with 4 members.
They are implementing new features on a regular basis.
It is still not perfect. Some features are still missing for me, but they have improved a lot.
What i really like is the integration with shopify and whatsapp.
Kulinarische Schnitzeljagd
Germany
11 months using the app
TIDIO LLC replied
September 11, 2025
Thanks so much for your review!
We really appreciate the feedback. We know we’re not perfect yet — but we’ve already made a bunch of improvements on ticketing, and there’s more on the way.
If there's anything else in specific you'd love to see next, feel free to reach out at support@tidio.net. Always here to help! 💙