Shopify Inbox

The app as a whole is functional and attractive. I like it, but it needs a couple of key improvements.

First: The visitor should have the option to close the conversation, resetting it, because right now the only quick way is for the client/visitor to enter private mode in their browser.

Second: There should be an option from the Inbox administration to delete obsolete chats.

I hope this helps improve things. Thank you very much.