Reviews (1,137)

Overall rating
4.7
Counts per rating level
  • 85% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 4% of ratings are 1 stars
All reviews
October 4, 2025

This app has a lot of features. I'm still figuring them out. It's not the most user-friendly app, but maybe it's just me. Shopify Inbox was super easy and served my purpose, but it had a lot of bugs...will keep trying with Tidio.

The Gong Shop
United States
3 months using the app
TIDIO LLC replied October 6, 2025

Thank you very much for your feedback! If you ever have any questions or require guidance with any aspect of Tidio, do not hesitate to reach out to us at support@tidio.net, and our team will be happy to assist you.