Reviews (1,142)

Overall rating
4.7
Counts per rating level
  • 85% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 4% of ratings are 1 stars
All reviews
October 6, 2025

Tidio has been a great addition to our store. The setup was quick and integration with Shopify was seamless. The live chat helps us connect instantly with potential customers, and the AI chatbot does a solid job at handling common questions automatically — saving our team time.

We especially like how customizable the chatflows are — it feels more human than most chatbot tools we’ve tried. The dashboard is clean, and their support team is responsive.

If you’re running a small to mid-sized store and want a simple way to boost engagement and conversions without hiring more staff, this is worth installing.

Diamond Ateliers
Singapore
About 2 hours using the app