Reviews (615)
Overall rating
3.9
Edited October 17, 2025
Venoras
United States
15 days using the app
Spocket replied
October 13, 2025
We’re sorry to hear about your experience and truly regret any frustration this situation has caused. We always aim to be transparent and fair with our policies, and we take refund and cancellation requests seriously.
To clarify, we do keep a detailed record of all customer communications and refund requests. If there was any miscommunication or delay on our part, we sincerely apologize. We'd like to investigate this further and make it right if possible.
Thank you for bringing this to our attention – we value your feedback and the opportunity to improve.