Reviews (1,137)

Overall rating
4.7
Counts per rating level
  • 85% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 4% of ratings are 1 stars
All reviews
October 23, 2025

The AI chatbot has completely transformed how I handle customer service, it responds instantly, helps customers find what they need, and solves issues even when I’m away. It’s freed up so much of my time, letting me focus on actually growing my business instead of being tied to support messages all day.

If you’re running an online store, Tidio’s automation is worth every penny, it feels like having a full-time team member who never sleeps.

Bonded By Paws
United States
16 days using the app
TIDIO LLC replied October 24, 2025

Thank you so much for your kind words! 💙

Your success means a lot to us! 🚀