Loox ‑ Visual Product Reviews

Loox ‑ Visual Product Reviews

Reviews (7,338)

Overall rating
4.8
Counts per rating level
  • 94% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
All reviews
December 1, 2025

Great app but they charge you EXTRA $40 FOR EVERY 300 orders after the first 300. Without any notice I got big bill due to Black Friday sales.

Compared to the competition this is like 40x the price. changing to another app and recommend to anyone with more than 300 orders to BEWARE.

Sawinery
United States
About 1 year using the app
Loox replied December 2, 2025

Hey, thank you for sharing your feedback. I am sorry the recent charge came as a surprise. We aim to keep pricing clear and easy to review across our site, our Shopify listing, and inside the app, and we focus on delivering meaningful value through tools that help bring in new customers, raise conversions, and encourage repeat purchases. I reached out by email to review your plan together and answer any questions you may have. You are welcome to reply whenever it is convenient.