Reviews (1,137)
Overall rating
4.7
December 1, 2025
So far, I'm really liking the app. I'm using Tidio on two different stores one for an e-commerce and one for a teaching website. Their training model is the best that I found so far, perhaps not quite as intuitive as a ChatGPT but that said they do get pretty granular so I like that. I think that ticket system could be improved, but I don't need it for that. I'm really only here for the chat bot capabilities, and also the integration with the Shopify environment.
Cryomedics
United States
About 1 month using the app
TIDIO LLC replied
December 3, 2025
Thank you for the review! We have messaged to you to find out what we can do to make Tidio ever better!