17TRACK Order Tracking

Thank you for sharing your feedback. We sincerely apologize for any confusion regarding the subscription charge.

To clarify, our billing system operates on a standard subscription model: when a plan is cancelled, the change takes effect **after the current billing cycle ends**. This means that if a cancellation is submitted during an active cycle, service continues through the end of that period and the corresponding charge is applied as agreed in our terms.

We have verified your account and confirmed that there was **no duplicate or unauthorized charge** applied. The amount you referenced corresponds to the final cycle of active service prior to cancellation.

We take billing transparency seriously and are always here to help clarify any charges. If you would like us to review your billing history in detail or provide further explanation, please feel free to contact our support team directly via email or through the app—we’ll be glad to assist.

Thank you for giving us the opportunity to clarify.

Best regards,
The 17TRACK Team