Reviews (389)

Overall rating
2.9
Counts per rating level
  • 47% of ratings are 5 stars
  • 13% of ratings are 4 stars
  • 6% of ratings are 3 stars
  • 7% of ratings are 2 stars
  • 28% of ratings are 1 stars
All reviews
January 21, 2026

Really horrible in term of reporting and session management. They keep removing features.

From the REST API, we could have gotten the Device ID information for POS order but they have since removed it from the GraphQL API. Then we had access to the session data in the shopify admin and yet again, this feature was removed. We basically have little help in tracking orders at the POS.

Shopify has done little to nothing to support its customers in this regards and frankly seems to be pushing them away to use third party apps.

Excellent Stores
Trinidad & Tobago
About 1 year using the app