Smile: Loyalty Program Rewards

Smile: Loyalty Program Rewards

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Reviews (4,155)

Overall rating
4.9
Counts per rating level
  • 91% of ratings are 5 stars
    3.8K
  • 6% of ratings are 4 stars
    235
  • 1% of ratings are 3 stars
    53
  • 1% of ratings are 2 stars
    22
  • 1% of ratings are 1 stars
    60
All reviews
Edited April 7, 2026

The app works well and the support is good. I get frustrated that maintenance happens during South African business hours. We lost a big sale because a customer in store could not use her points while maintenance was being done for 6 hours.

desray.co.za
South Africa
Over 4 years using the app
Smile.io replied March 9, 2026

Thank you for the feedback here! Our team are committed to learning where and how we can do better for our merchants.

We've reached out to you directly and hope to hear from you shortly!

Alex & Smile Team